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IT support / Help desk services

IT support

Hi-Peak Internet provide a support service for small to medium sized businesses in the High Peak and surrounding region of the UK, including most of Derbyshire, Cheshire and Greater Manchester.

Although our support customers cover a wide range of business sizes and types they all have one thing in common: little or no in-house computer expertise. We provide a local on-site support service and nationwide telephone or email support service addressing most IT support needs, including:

  • Telephone and email support for users of most types of software application
  • Fault diagnosis and repair
  • On-line support ticket and tracking system
  • Remote system administration and diagnostics
  • Computer and peripheral installation and configuration
  • Office LAN (local area network) installation
  • Broadband installation and configuration
  • Broadband / ADSL fault finding (see our Broadband ADSL fault finding page for details)
  • Wireless network installation and configuration
  • Software installation and configuration
  • On-site visits
  • Training
  • Advice and consultancy

These IT support services are available either on a call-out basis, or with an annual support contract; both options are very competitively priced.

Let Hi-Peak Internet take on the role of computer support department for you and remove one of the biggest headaches facing businesses of all sizes.